Refund policy

Refund & Return Policy

No Returns, No Refunds — Replacement Only
We do not offer returns or refunds on any of our products. If you receive a damaged or defective product, we will replace it, subject to the conditions below.

Replacement Conditions

• Replacement requests must be raised within 5 days from the date of delivery.
• The product must be damaged or defective at the time of delivery — replacement is not offered for size issues, change of mind, or any reason other than damage/defect.
• The product must be unused, unwashed, and in its original packaging with all tags intact.
• Replacement is subject to availability of the same product/size. If unavailable, we will inform you of alternative options.

How to Raise a Replacement Request
Contact us within 5 days of delivery at oswalinnerwears@gmail.com or +91 9422279821, along with:

• Your order number.
• Clear photos/videos of the damaged or defective product.

Once verified, we will arrange a replacement within 7-10 business days.

Please Note

• We do not process refunds under any circumstances.
• We do not accept returns for reasons other than product damage or defect.