Cart
0
You may also like
Security & Transparency
Privacy Policy
Clear, transparent information on how we collect, protect, and respect your personal data.
Ooswal, operated by Dheeraj Garments, is deeply committed to protecting the privacy and personal details of every customer who visits and shops with us through www.ooswal.com.
Section 01
Information We Collect
To provide a seamless shopping experience, we collect only the necessary information outlined below:
Personal Details
Name, email, phone number, shipping & billing address provided during checkout, account creation, or support inquiries.
Payment Information
Processed through RBI-approved secure payment gateways. We never store credit/debit card numbers or UPI PINs on our servers.
Usage Analytics
Browser type, IP address, device telemetry, pages viewed, and visit duration collected anonymously to optimize site speed and layout.
Section 02
How We Use Your Information
Order Fulfillment: To process your payment, pack items, and dispatch shipments directly to your doorstep.
Order Communication: To send tracking numbers, SMS/WhatsApp delivery updates, and promptly resolve customer queries.
Platform Enhancements: To troubleshoot issues, enhance search features, and optimize website stability.
Promotions & Offers: To notify you of seasonal sales and special discounts only if you have explicitly opted in.
Section 03
Cookies & Preferences
Our website uses standard cookies to remember items in your cart, maintain your logged-in session, and understand how users navigate our catalog. You can modify or turn off cookies through your browser settings anytime, though disabling essential cookies may impact certain checkout functionalities.
Section 04
Data Sharing & Third Parties
We do not sell, rent, or trade your personal information to third-party advertisers. Data is shared strictly with essential partners required to run our store:
Logistics & Courier Partners: Courier services receive only your delivery address and contact phone number to complete parcel drop-off.
Payment Gateways: Banking APIs and payment aggregators to facilitate secure encrypted monetary transactions.
Statutory Authorities: Regulatory or governmental bodies only when strictly required by applicable Indian laws and judicial orders.
Section 05
Data Security
We enforce SSL encryption protocols, firewall standards, and restricted administrative permissions to protect your personal details against unauthorized access, loss, or alteration.
Section 06
Your Rights
You are in control of your data. You may request an export of your information, update account records, or request complete account deletion at any time by contacting our support desk.
Section 07
Changes to This Policy
We may update this Privacy Policy periodically to reflect new legal standards or operational adjustments. All revisions become active immediately upon posting to this page.
Contact & Grievance Officer
Have a question regarding your data, order privacy, or policy terms? Reach out directly:
Business Name
Dheeraj Garments (Ooswal)
Registered Address
Ground Floor, H No. 2/452, 2/452/1, CS No. 1653-1654, Jam Mohalla, Near Babla Hotel, Bhusawal – 425201, Dist. Jalgaon, Maharashtra
Email Address
Customer Helpline